Contact technical support for all questions related to computers, Internet and software. Questions related to trading should be directed to dealing support. To receive technical support you need to:
- First consult user manuals and read the FAQ.
- Test the quality of connection between our server and your computer.
- If you have filled out the form before, but did not receive an answer, check, if you gave us a valid return address. If you find your request ID on this page, it means the address was incorrect.
- Technical support works from 10:00 to 19:00 on weekdays (Moscow time). More detailed explanation regarding our various services you can find here.
- If you have an urgent request, please call us during the work hours.
- I read the user manuals.
- I read the FAQ.
- I did not find an answer and would like to fill out the tech support form.
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