Dealing support answers questions regarding trading, such as:
- Account state
- Conditions of trading
- Customer agreements
- Order execution
- Quoting
- Locking/unlocking real accounts
- Making deposits or withdrawals
Questions related to computers, Internet, and software should be directed to technical support.
If you already filled out the form, but did not receive an answer, please check, if you supplied a correct return address. If you find your request ID on this page, it means the address is incorrect and we can't answer you.
Dealing support works on weekdays from 11:00 until 18:00 Moscow time. A more detailed description regarding work schedule can be found here.
If you have an urgent request, please call us during the work hours.
- I consulted Q&A section
- I read the Introduction for beginners
- I could not find the answer and want to fill out the form.
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