For support issues we recommend you to rather contact us via specific site areas, described below, than by phone or e-mail. It will facilitate and speed up resolving the problem. Through such application the additional technical data is sent automatically, what greatly speeds up the problem solving. To get such information by phone in most cases is quite hard, as it requires the caller to have a good command of computer, operation system and Internet.
General Issues — http://www.akmos.com/support/dealing/go/
Dealing Support — http://www.akmos.com/support/dealing/
It considers the issues related to trading activity, quotes, accounts status, operational environment, trading rules, contract conclusion etc.
Technical Support — http://www.akmos.com/support/tech/
It considers the issues related to registration, software, computers etc.
(+7 495) 232–33–65 Operator considers only operational issues in relation to accounts status and quotes! 115054, Russia, Moscow |
The addresses below are designed for direct communication with the company top management on the issues that support service failed to resolve. Before the direct contact, please, see recommendations.
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